What are the reason for error codes received under the API Failed ?

ERROR CODES

Error codes are displayed if there's any issue in the message sent by you. Click on the respective code to find out the reason for failed SMS and also to know what that particular code means.

You can also find the reasons of all the error codes for API v1 below:

101

Missing mobile number

102

Missing message

104

Missing username

105

Missing password

201

Invalid username or password. 201 also appears in case the XML code triggered is incorrect.

202

Invalid mobile number

203

Invalid sender ID

207

Invalid authentication key

208

IP is blacklisted

209

Default route not found

210

Route could not be determined. Please contact support

301

User does not have sufficient balance to send SMS

302

Expired user account

303

Banned user account

306

This route is currently unavailable

307

Schedule time is incorrect

308

Campaign name cannot be more than 32 characters

309

Selected group(s) does not belong to you

310

SMS is too long. System paused this request automatically

311

When the same SMS content is sent to the same number within 10 seconds. This is a security feature used to avoid multiple deliveries. The first SMS will be delivered and the second will be rejected. The balance will also be deducted only once.

418

IP Not Whitelisted

506

Internal error, please contact your account manager

601

Internal error, please contact your account manager

602

Your current route is disabled, kindly select another route

603

This sender ID is blacklisted, please use a different sender ID

604

Please enter at least one correct number to send SMS

606

Scheduled date cannot be more than three weeks

607

Please enter campaign name

608

Scheduled SMS cannot be less than current end time